Credentials

Certified Scrum Professional-Product Owner (CSP-PO)® # 001172492

Scrum Alliance

Apr 2021

PMI Agile Certified Practitioner (PMI-ACP)® # 2977700

Certified with 2,800 hours of experience, Project Management Institute (PMI)

Jan 2021

Certified Product Manager (CPM)® # 23335508

Association of International Product Marketing and Management (AIPMM)

Sep 2020

Project Management Professional (PMP)® # 2754850

Certified with 5,100 hours of experience, Project Management Institute (PMI)

Mar 2020

Education

University of California, Berkeley – Haas School of Business

Bachelor of Science, Business Administration

Aug 2013 – Aug 2016

Berkeley, CA

London School of Economics

Summer Intensive: Business Analysis and Valuation

Jun 2016 – Jul 2016

London, UK

Chabot College

Aug 2009 – Jun 2013

Hayward, CA

Professional Experience

Product Manager  |  Adobe – San Jose, CA

Apr 2021 – Present

Partner with business to understand current and future needs to deliver technical solutions for day-to-day productivity. Communicate with internal customers and IT on plans and will lead planning and delivery of large technology initiatives.

Product Management Consultant  |  A&B Success – Norwalk, CA

Oct 2018 – Mar 2020

Formulated a marketing and sales plan that helped achieve a 98% revenue growth over 18 months. Trained managers in leadership, nurtured individual development plans, conducted performance reviews, and coached feedback. Presented monthly process improvement plan. Spearheaded projects such as an inventory control system to combat product theft, reducing losses by 20%, and enhancing the RMA system, increasing gross margin by 9%. Developed business case and product description for an iPaaS solution to automate integration and streamline data flows.

Product Manager  |  Odyssey 196 – Berkeley, CA

Mar 2016 – Sep 2018

Performed intensive market research using PESTEL analysis for regulatory entry requirements and to identify and monitor 145 geopolitical situations. Devised security protocols to mitigate risk exposure in war zones. Researched airline routes, investigated airfare methodology, leveraged stopovers, and booked 302 flights. Arranged 442 nights of accommodations in 225 locations. Submitted paperwork and received 85 disparate visas. Prepared seven complex itineraries covering 196 sovereign countries. Created digital social media through 435 Instagram posts, 63 YouTube videos, 6K photos on Flickr, and launched a website.

Student Library Assistant  |  Northern Regional Library Facility – Richmond, CA

Sep 2015 – Mar 2016

Evaluated existing stack space for capacity optimization and identified a 23% underutilized shelving density, prevailing from a flawed stack layout. Closing the gap would add 182,654 volumes and culminate in $621K annual savings. Recommended strategic initiative to the University Librarian.  View Needs Assessment

Co-founder and Technical Product Manager  |  Leverage – Berkeley, CA

Jan 2015 – Sep 2015

Prepared data license agreement with Ledxchange to grant full database access. Designed architectural requirements for Machine Learning (ML) algorithm. Developed marketing strategy predicated on populating a database with all old bulbs and the entirety of available LEDs. Pitched lighting retrofit software (SaaS) individually to 404 manufacturers during a three-day trade show in New York City, persuading 359 manufactures to commit.  View Trade Show

Software Product Manager  |   Ledxchange – Boca Raton, FL

Sep 2014 – Aug 2015

Conceptualized product vision, devised GTM strategy, supervised roadmap, and managed senior stakeholder expectations. Documented user stories, specifications, and product features into a detailed work order to communicate across teams. Led team of 3 developers and 2 UX designers to engineer a lamp finder web app using AngularJS and Ruby on Rails. Built a database of 100,000 light bulb specifications from scraping the web to populate the lamp finder web app. Wrote technical documentation for an e-commerce website to help a consumer purchase the right LEDs.

Founder and CEO  |   LED Alternative Energy – Berkeley, CA

Aug 2013 – Sep 2014

Authorized hiring decisions for 5 key leadership positions, conducted 14 senior hire interviews, and nominated 4 board members. Raised $32K angel-seed investment for new software development that would match an old light bulb with an LED replacement. Designed initial product roadmap and go-to-market strategy to disrupt the lighting industry with a modernized software app. Facilitated a cross-functional development team of 9 with minimal guidance in an unstructured environment. Pitched slide deck to 7 venture capital investors and selected as a semi-finalist in the Berkeley Launch Startup Competition.  View Team

Senior Lifeguard |  Silliman Family Aquatic Center – Newark, CA

Feb 2009 – Jul 2013

Senior Lifeguard responsible for daily safety of 800 patrons and 15 lifeguards at the largest indoor aquatic facility in California. Handled customer service concerns and made decisions on closing facility when necessary due to irregular chemical levels or low water temperature. Junior Lifeguard Coordinator of 70 volunteers, coordinated trainings, and instructed junior lifeguard course. Certified Water Safety Instructor (WSI) teaching hundreds to swim in a positive learning environment.  View Facility

Intern to the College President  |  Chabot College – Hayward, CA

Nov 2012 – May 2013

Spearheaded the creation of a paid internship involving the analysis of a district-wide allocation model to balance a $125M budget. Developed educational restructuring plan for California Community Colleges, with predicted savings of $350M. Created documentation for board members and senior leadership. Handled logistics, catering, programs, and travel arrangements for special events.  View Plan

Senior Sales Associate  |  The Great Dickens Christmas Fair – Daly City, CA

Nov 2007 – Dec 2012

Studied product and local markets to adjust sales pitches and develop new strategies to generate leads with a 15-20% success rate. Monitored sales processes to identify areas needing improvement and implemented systems to rectify issues, driving sales by 300% in a single season. Effectively coached 3 sales associates on innovative new strategies of cross-selling and upselling of products and services to reach weekly sales goals.  View Team

Retail Sales Associate  |  East Bay Scout Shop – San Leandro, CA

Nov 2009 – Oct 2011

Actively engaged customers to cultivate loyalty and satisfaction. Employed strategic tactics such as cross-selling and upselling to drive sales by 15%. Organized store merchandise racks and displays to promote and maintain visually appealing environments. Alternated goods in inventory by observing First In, First Out (FIFO) method and kept shelves properly stocked. Received 20 hours of customer service training to enhance the customer experience.

Leadership Experience

Capstone Product Mentor  |  Young Entrepreneurs at Haas

Jan 2014 – May 2016

Mentored three teams of high school seniors on Capstone, a complex business simulation designed to teach strategy as well as advanced business finance, cross-functional alignment, competitive analysis, and the selection of tactics to build a successful, focused organization.

RSO Founder  |  Environmental Consulting Group at Berkeley

Sep 2014 – Aug 2015

Established the Environmental Consulting Group at Berkeley to consult with local businesses on evaluating their triple-bottom-line. Recruited 28 students to form the club, subsequently forming an executive committee of 8 members to govern and operate the organization.

Vice President of Sustainability  |  Delta Upsilon Fraternity

Jun 2014 – May 2015

Raised $2,500 to successfully retrofit our 12,000 square foot fraternity house with LED technology. A total of 162 lights were switched to LEDs, reducing an electricity need of 61,077 kWh and resulting in 108,864 pounds of Co2 offset. This equates to 2,268 trees planted.  View Portrait

Gold Cohort Leader  |  Haas Business School Association

Aug 2013 – May 2015

Led one of six cohorts, each consisting of 60 students, in coordinating large events to promote networking among peers. Events included on campus teamworking activates to further get to know one another, and off campus dining events at local restaurants.

Semi-Finalist  |  Launch: The UC Berkeley Startup Competition

Nov 2013 – Apr 2014

The transformative startup accelerator program and competition guides companies from validated product to fundable business. Involved presentations in front of Venture Capitalists and enhancing the business plan and roadmap for LED Alternative Energy.  View Certificate

Section W3S Chief  |  Order of the Arrow, BSA

Sep 2011 – Apr 2012

Elected to represent the 2,500 members of Northern California. Led cabinet of 38 officers, chairmen, and advisers. Administered an annual budget of $25K with effective controls to mitigate overages. Directed preparation and management of event budgets to deliver at or below projected costs. Presided over the council of chief’s meetings and conclave business meetings. Recruited a high-performing leadership team to coordinate the annual section conclave with 250 members in attendance.  View Website

Council Executive Board  |  San Francisco Bay Area Council, BSA

Jul 2010 – Jun 2011

Represented the 300 members of the Achewon Nimat Lodge by presenting a report at each meeting on the status of the Lodge. As the only youth member in attendance, I actively contributed on agenda items, and contributed with opinion on council discussion topics, many of which impacted the 19K youth members of the council.  View Website

Achewon Nimat Lodge Chief  |  Order of the Arrow, BSA

Jul 2010 – Jun 2011

Elected lodge chief (president) of a 300-member organization. Raised membership by 17% and grew event participation to 61%. Presided over lodge events and solicited agenda items from lodge officers and committee chairmen for monthly executive committee meetings.  View Website

Curriculum Vitae

Resume